{
  "name": "Helpdesk Soporte Técnico",
  "short_name": "Helpdesk",
  "description": "Sistema de soporte técnico para sucursales retail",
  "start_url": "/",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait",
  "theme_color": "#2563eb",
  "background_color": "#ffffff",
  "lang": "es",
  "categories": ["business", "utilities"],
  "icons": [
    {
      "src": "/icons/icon-192.png",
      "sizes": "192x192",
      "type": "image/png"
    },
    {
      "src": "/icons/icon-512.png",
      "sizes": "512x512",
      "type": "image/png"
    },
    {
      "src": "/icons/icon-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    }
  ],
  "screenshots": [
    {
      "src": "/icons/screenshot-mobile.png",
      "sizes": "390x844",
      "type": "image/png",
      "form_factor": "narrow"
    }
  ],
  "shortcuts": [
    {
      "name": "Nuevo Ticket",
      "short_name": "Ticket",
      "description": "Crear un nuevo ticket de soporte",
      "url": "/tickets/new",
      "icons": [{ "src": "/icons/icon-192.png", "sizes": "192x192" }]
    },
    {
      "name": "Mis Tickets",
      "short_name": "Mis tickets",
      "url": "/tickets",
      "icons": [{ "src": "/icons/icon-192.png", "sizes": "192x192" }]
    }
  ]
}